Legal

Privacy policy. Your data, well cared for.

What personal data we collect, what we use it for, and how you can access, correct or ask us to delete it.

This is an English translation of our Spanish privacy policy. If the two differ, the Spanish version applies.

I. Identity and address of the data controller

Casa Pixel (La Casa de los Pixeles, S de RL de CV), with its registered address in Puebla, Puebla, Mexico, is responsible for the collection, use and protection of your personal data.

II. Personal data collected, used, stored and protected

We may collect the following personal data:

  • Full name or company name
  • Address
  • Office phone
  • Mobile phone
  • Email
  • Mexican tax ID (RFC)
  • Bank account number

III. Purpose of processing your data

Your personal data will be used for the following purposes:

  • To create and maintain your file.
  • To issue invoices.
  • To stay in touch with you.
  • To handle complaints or suggestions.
  • To send you messages on important dates.

Once the professional relationship ends, most of your data will be deleted from all our databases. Only your name, office phone, mobile phone and email will be kept for future contact.

IV. ARCO rights

You have the right to access the personal data we hold about you, to rectify it if it is inaccurate or needs updating, to request its cancellation if you consider it excessive or unnecessary for the purposes for which it was collected, or to object to its processing for specific purposes.

To exercise these rights, submit a request to the company’s Administrative Department, which is responsible for personal data protection. You can contact us by email at hola@casapixel.mx or in person at our offices.

V. Revoking consent

You may revoke your consent to the processing of your personal data at any time. To do so, follow the same procedure used to exercise your ARCO rights.

VI. Transfer of your personal data

La Casa de los Pixeles does not transfer your personal data to third parties.

VII. Changes to this privacy policy

We reserve the right to change or update this Privacy Policy at any time. Any changes will be available on our website at https://casapixel.mx/politica-de-privacidad/

VIII. Additional responsibilities

La Casa de los Pixeles complies with all applicable legal requirements related to data protection. We use robust security measures to protect your personal data against unauthorized access, alteration, disclosure or destruction.

IX. Cookies and tracking technologies

Our website may use cookies and other tracking technologies to improve the user experience and analyze site usage. By using our website, you accept the use of cookies. You can manage your cookie preferences in your browser settings.

X. Children’s privacy

La Casa de los Pixeles does not knowingly collect personal data from anyone under 18. If you believe a minor has given us personal information, contact us so we can delete it.

XI. Contact information

If you have questions or concerns about this Privacy Policy or how your personal data is handled, contact us:

Last updated: December 12, 2024.